In 1999 a high-level concierge service was founded in a basement apartment in Notting Hill. In the decades since, the business has evolved into an international full-service agency that has earned itself a globally recognised track record of delivering some of the most impactful and innovative experiences around for clients such as LinkedIn, Gong and VeeFriends. We have great ambitions and are proud of everything we’ve built since our basement apartment days, but we’re still growing, and for our next phase, we need you!
Purpose
This role is responsible for supporting the Growth and Client Experience teams in achieving the emc3’s growth strategy. Working closely with the Account Directors/ Managers (ADM) and facilitating the interface between cross functional departments involved in the proposal development process.
Responsibilities
Proposal Management
End to end management of the Proposal Development Process in conjunction with the ADM, in accordance with the pre-agreed process flow which includes:
- Set up initial triage process when brief comes in – to include VP Growth, HoCE, Director of Event Services, Executive Producer and ADM
- Support completion of Opportunity review form and pitch investment score card
- Identify Full Proposal Team in conjunction with triage team
- Set up Kick-off/ Brainstorm with full proposal team
- Identify resource including any 3rd parties
- Identify internal resource – including Producers/ Project Managers/ Design/ Technical
- Ensure Hubspot is updated with opportunity in conjunction with the ADM
- Conduct analysis of any previous opportunities/ experiences with the same client, including successes/ failures
- Analysis of proposal requirements with ADM, including identifying objectives and assessment criteria
- Agree submission format
- Allocate roles and responsibilities
- Agree deliverables and timelines
- Agree communications plan & key touchpoints
- Take responsibility for targeted research
- Lead the collaboration between Venue sourcing, Creative Resource and the proposal development team
- Ensure content developed is brief specific
- Regular check-ins on timelines, visuals, clear structure, meeting client objectives
- Ultimately ensuring the proposal exceeds client expectations
- Quality control, ensuring accuracy of all proposals before approval by ADM and VP Growth/ HoCE
- Understanding of e-procurement software and ensuring resource allocated to any portal uploads is managed in an accurate and timely manner
- Support with pitch preparation as required
- Attendance at client pitches as appropriate
Proposal Development Resource Management
Management of centralised proposal information, FAQs, Case Studies and business development collateral
- Understand emc3’s services
- Understand emc3’s brand strategy and apply its principles at all times
Business Analytics and Reporting
Management of RFI/RFP tracker and identification of business development opportunities
- Support Sales team in identification of seed opportunities and qualification of prospects as required.
- Preparation of ad hoc reporting as required.
Reporting to: Head of Client Experience (HoCE)
Essential skills
- Expertise in managing end-to-end proposal processes, including triaging, resource allocation, and quality control.
- Strong quality control to ensure proposal accuracy and alignment with client objectives.
- Maintaining organised records and managing centralised proposal resources.
- Strong organisational skills to coordinate cross-functional teams and third-party resources.
- Ability to analyse client opportunities and proposal requirements.
Conducting research and applying insights to tailor proposals to client needs.
- Effective communication skills for coordinating between teams, managing client expectations, and preparing pitches.
- Ability to build relationships and collaborate with internal teams (e.g., Creative, Design, Technical) and external stakeholders.
- Familiarity with CRM systems such as HubSpot for opportunity tracking.
- Knowledge of e-procurement software for proposal submissions.
Understanding of emc3’s brand strategy and applying it consistently across proposals.
Capable of handling multiple projects with tight deadlines while maintaining high-quality outputs.
Assisting with and occasionally leading client pitch presentations.
Essential experience
Proven experience in a proposal development or similar role within events, marketing, or related industries.
Demonstrated experience in managing complex projects and coordinating cross-departmental teams.
Experience in analysing client needs and tailoring solutions to exceed expectations.
Experience managing RFI/RFP trackers and using analytics to identify business development opportunities.
What you’ll get
The chance to be part of a fast-growing, award-winning global events agency that encourages their team to have autonomy over their role, enabling you to bring new ideas to the table, develop your role into exactly what you want it to be and receive support whilst doing it.
In addition to that, in return for everything you bring, we will provide the following:
With events happening in incredible locations across the globe, there are plenty of opportunities to travel. Previous locations include New York, Miami, San Francisco, Mexico City, São Paulo, Singapore, Dubai, Ibiza, Barcelona, Paris, Hvar and more!
We have typical hours of 10 am – 6 pm but due to the nature of the events industry, we offer a flexible approach to this. Want to work different hours? You can. Need to pop out for an appointment? You can. You just need to let your manager know!
A great company culture provides more than just lip service—and we make sure we’re always doing that by regularly investing in it. Not just offering you a job and a warm welcome, but creating opportunities for you to build a fulfilling career. We do this by investing in your development, whether personal or professional, providing accessible leadership, and hosting numerous team socials. Including Christmas and Summer parties you’ll actually want to attend—with previous overnight stays at venues such as the Wilderness Reserve, Four Seasons and Artists Residence.
We work remotely, but in the UK we have one day a week where we meet in our (dog-friendly!) Soho Works office in London so we can connect and catch up. When you’re not in the office, you can work from anywhere: your home, your garden, abroad — and we’ll set you up with the equipment to do so, including an Apple MacBook, mouse, laptop stand and second screen.
At emc3, we have a dedicated learning and development budget allocated to each person so that they can learn and grow in their role. And when it comes to progression, you’ll have the opportunity to level: up, down or sideways! Whether you’re looking to progress further in a current role or change departments—where possible, we’ll always support you with the transition.
In addition to unlimited paid time off for mental health, we provide free access to therapy, counselling and mental health resources for all of our employees.
We believe everybody should do their bit, and so offer one paid day off a year so that you can help out in your local community.
We care about the impact events and our business have on the environment and have a sustainability team to ensure we follow best practices to make our events as environmentally friendly as possible.
Our commitment to diversity and inclusion
At emc3, diversity and inclusion are at the heart of our values, and we are committed to providing a meaningful and inclusive interview experience for all candidates. If you require an accommodation or adjustment for a disability or any other reason during the hiring process, please let us know by reaching out to your recruiting contact.
We are proud to be an equal-opportunity employer and celebrate the unique perspectives and experiences that diversity brings to our team. We are committed to fostering an environment where everyone can thrive. emc3 does not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, or military service. Together, we believe that inclusivity builds stronger, more innovative teams.