In 1999 a high-level concierge service was founded in a basement apartment in Notting Hill. In the decades since, the business has evolved into an international full-service agency that has earned itself a globally recognised track record of delivering some of the most impactful and innovative experiences around for clients such as LinkedIn, Gong and VeeFriends. We have great ambitions and are proud of everything we’ve built since our basement apartment days, but we’re still growing, and for our next phase, we need you!
what you’ll be doing
As Marketing Manager, your role will be pivotal in shaping our brand’s online presence and fostering a vibrant community. Working directly with our Senior Marketing Manager, you will be involved in various aspects of our marketing strategy. However, your core responsibility will be taking ownership of our community-building initiatives, such as organising and supporting our community events and engaging our audience through social media.
what you’ll need
If you’re applying for this, social media is your thing. We’re looking for somebody who understands the difference between hashtags and handles, trends and threads, and has experience in growing and confidently creating campaigns for company (not personal) social accounts. Bonus points if you have experience with LinkedIn!
As part of this role, you’ll liaise with different people and resources to plan events and create and curate engaging content on various subjects. You know that B2B shouldn’t be boring, and you’re not afraid to think outside the box. Because of this, you’ll need to be able to craft compelling content and communicate well (both inside and outside of the business).
You thrive in a collaborative environment and know that teamwork makes the dream work—but you can also hold your own. In this role, projects will happen simultaneously, so a strong ability to manage your own workload, stay organised and deliver on your responsibilities is a must. Some examples of this in action include: responding promptly to comments and queries, ensuring content is distributed at the right time, meeting deadlines, managing event projects and keeping the team looped in on communications where necessary.
Growing and continuously improving our community’s experience is vital. Therefore proactively identifying and tracking relevant metrics (such as engagement and attendance) to analyse performance will be a core part of your role. Each week, you’ll prepare a report on our community metrics and present these to the marketing team so we can monitor and draw insights to refine our strategies. For this, you must have prior experience using Hubspot and Google Analytics.
As part of this role, there will be travel, and you must be comfortable working with UK and US time zones where the business requires. You’ll be travelling for our own events, in addition to any business development opportunities, so you’ll need a passport and an eagerness to build and strengthen relationships with our community, including potential customers, industry professionals, and publications.
what you’ll get
The chance to be part of a fast-growing, award-winning global events agency that encourages their team to have autonomy over their role, enabling you to bring new ideas to the table, develop your role into exactly what you want it to be and receive support whilst doing it.
In addition to that, in return for everything you bring, we will provide the following:
With events happening in incredible locations across the globe, there are plenty of opportunities to travel. Previous locations include New York, Miami, San Francisco, Mexico City, São Paulo, Singapore, Dubai, Ibiza, Barcelona, Paris, Hvar and more!
We have typical hours of 10 am – 6 pm but due to the nature of the events industry, we offer a flexible approach to this. Want to work different hours? You can. Need to pop out for an appointment? You can. You just need to let your manager know!
A great company culture provides more than just lip service—and we make sure we’re always doing that by regularly investing in it. Not just offering you a job and a warm welcome, but creating opportunities for you to build a fulfilling career. We do this by investing in your development, whether personal or professional, providing accessible leadership, and hosting numerous team socials. Including Christmas and Summer parties you’ll actually want to attend—with previous overnight stays at venues such as the Wilderness Reserve, Four Seasons and Artists Residence.
We work remotely most of the time, but have one day a week where we meet in our (dog-friendly!) Soho Works office so we can connect and catch up. When you’re not in the office, you can work from anywhere: your home, your garden, abroad — and we’ll set you up with the equipment to do so, including an Apple MacBook, mouse, laptop stand and second screen.
At emc3, we have a dedicated learning and development budget allocated to each person so that they can learn and grow in their role. And when it comes to progression, you’ll have the opportunity to level: up, down or sideways! Whether you’re looking to progress further in a current role or change departments—where possible, we’ll always support you with the transition.
In addition to unlimited paid time off for mental health, we provide free access to therapy, counselling and mental health resources for all of our employees.
We believe everybody should do their bit, and so offer one paid day off a year so that you can help out in your local community.
We care about the impact events and our business have on the environment and have a sustainability team to ensure we follow best practices to make our events as environmentally friendly as possible.